Shipping and Payment

We value transparent communication with our customers regarding our shipping and payment processes. Because most products manufactured by Bugo Duft are custom-made, shipping and payment processes may differ from those for standard stock items.

Our shipping and payment policy includes all orders being included in production planning after payment confirmation is received. The first stage of the shipping and payment process is production, and all orders are prepared according to the design information approved by the customer.

Our average production time for personalized car air fresheners, car air fresheners with company logos, printed cardboard cups, and other promotional products is 14 to 17 business days. Order volume, product type, design details, or public holidays may affect production time.

During the shipping and payment processes, all products undergo a quality control stage after production. Orders that have passed the control process are carefully packaged and prepared for shipment.

Within the scope of our Shipping and Payment services, shipments can be made through the following logistics companies:

• UPS
• FedEx
• Asset
• IchLoji
• International logistics business partners

The average total time for production and delivery, including shipping and payment processes, can reach approximately 21 business days. Delivery times may vary depending on the country, customs procedures, and local distribution processes.

Our shipping and payment policy includes deliveries to many countries, primarily in Europe and America. Customs duties, import taxes, official fees, and local processing charges that may arise from international shipments are the responsibility of the recipient, in accordance with the relevant country's legislation.

For shipping and payment transactions, we offer our customers secure payment infrastructure. The available payment methods are as follows:

• Credit Card
• Apple Pay
• Google Pay
• PayPal
• Other supported online payment systems

During the shipping and payment processes, order status, production stage, and delivery information are shared with our customers as required.

Our shipping and payment policy aims to provide transparent information throughout the entire process, from order to delivery. Customers who wish to receive detailed information about shipping and payment processes can contact our customer support team.

Email:
bugoduft@gmail.com

Telephone:
+90 531 723 48 01

Customer Support Line:
+90 507 296 61 75

Website:
www.bugoduft.com